How to Manage Warehousing and Fulfillment with Serial Numbers

how to manage warehousing and fulfillment with serial numbers
Managing serial numbers doesn't have to be hard! Learn more about how serial number tracking can help warehouse operations.
Written by Francisca Silva
August 25, 2023
8 min read


Managing serial numbers doesn't have to be hard! Learn more about how serial number tracking can help warehouse operations.
Written by Francisca Silva
August 25, 2023
8 min read

Managing and tracking numerous distinct components or costly individual products can be a complex task for producers. Serial number management provides transparency and increased efficiency by effectively tracking parts and finished goods throughout the production cycle.

Serial tracking is an indispensable Warehouse Management System (WMS) element. It can be tailored to partial or complete monitoring of parts and items depending on business needs.

For assembly manufacturers, monitoring individual, often expensive parts during and after production can be challenging. Serial number management offers valuable insights into production and significantly boosts efficiency by tracking both components and finished items.

Serial number management is an integral part of a Warehouse Management System (WMS) used within the discrete sector. Within such systems, the capability exists to customize the settings for which items or products are eligible features that will be partially or fully tracked, depending on the company’s needs.

Using serial numbers is an efficient approach to monitor and follow items within the supply chain. As a company expands its activities and the intricacy of its supply networks rises, manufacturers are compelled to enhance their efficiency continually. Employing serial number tracking diminishes unfamiliarity and furnishes easily understandable insights.

While effective administration of serialized products presents prospects for notable enhancements in processes and efficiency within the manufacturing setting, these advantages stretch even more extensively into the post-sale phase of the end product. Ranging from warranty oversight to the substitution of flawed or damaged components, it becomes easy to trace them back to the supplier. Therefore, serial number management helps manufacturers and sellers provide value to the end customer long after the initial sale.

What are serial numbers?

A serial number is an exclusive identifier for identification and inventory management. It allows companies to distinguish individual products, offering insights for replacement needs or sourcing compatible components. Illustrated below represents a serial number’s typical placement, often found on a computer’s rear or side.

Furthermore, employing serial number tracking at the product level constructs a comprehensive narrative detailing the sequential journey of a particular item. This meticulous monitoring encompasses its initial reception, subsequent outbound transit, and eventual re-receipt.

Why are serial numbers significant?

Serial numbers play a pivotal role across various facets of business operations and customer satisfaction due to their unique ability to provide precise identification and traceability. Their importance can be highlighted through the following key points:

  • Inventory Management: A cornerstone in maintaining accurate inventory records. Each item’s distinct serial number enables meticulous tracking of its movement within warehouses and distribution centers. This ensures precise inventory levels and prevents discrepancies.
  • Product Traceability: Implementing serial numbers enables a seamless trail of an item’s journey from production to distribution. This is crucial in industries prioritizing safety and quality control, facilitating rapid identification and recall of defective products for enhanced consumer protection.
  • Warranty and Support: Linking a serial number to warranty information streamlines the process of determining active warranty periods. This expedites customer support efforts, leading to swift issue resolution and customer satisfaction.
  • Defect Tracking and Recalls: Pinpoint affected units when there are product defects or recalls. This precision accelerates recall procedures, minimizing disruption and narrowing the recall scope to only the impacted items.
  • Counterfeit Prevention: Serial numbers serve as a robust defense against counterfeit products. Consumers and retailers can verify product authenticity by cross-referencing serial numbers against authorized databases, ensuring genuine purchases.
  • Supply Chain Visibility: Enhance transparency within the supply chain. Organizations can meticulously monitor the trajectory of goods from suppliers to end consumers, optimizing logistical processes and overall efficiency.
  • Regulatory Compliance: Industries with stringent regulations, such as healthcare and electronics, rely on serial numbers to meet product tracking standards. The meticulous documentation and traceability ensure adherence to regulatory requirements.
  • Asset Management: In corporate environments, serial numbers are crucial in tracking and managing company assets, from computers and equipment to tools. This aids in resource allocation and lifecycle management.

So far, we’ve outlined the significance of serial numbers and how they can make a substantial difference for many businesses integrating this technique into their warehouse processes. The next topic explores how pivotal serial numbers are to warehouse processes.

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What is the importance of implementing serial numbers in warehousing?

The implementation of serial numbers in warehousing holds immense importance due to its profound impact on enhancing operational efficiency, inventory accuracy, and customer satisfaction. Here’s why using serial number tracking is crucial in the context of warehouse management:

1 – Precise Inventory Tracking

Serial numbers provide a level of identification for each item, enabling accurate tracking of their movement within the warehouse. This eliminates errors caused by generic item identifiers and ensures that each item’s status and location are precisely recorded.

2 – Efficient Order Fulfillment

Picking and packing processes become streamlined. Warehouse staff can quickly locate and verify specific items, reducing picking errors and enhancing order fulfillment accuracy.

3 – Swift Issue Resolution

In discrepancies or customer complaints, serial numbers enable rapid issue resolution. The unique identifiers allow for easy tracing of items, expediting investigations, and problem-solving.

4 – Product Recall Management

 If a product recall is necessary, serial numbers pinpoint the affected items. This precision minimizes the impact of the memory and ensures that only the relevant products are removed from the market, reducing costs and customer disruption.

5 – Enhanced Quality Control

Serial numbers facilitate better quality control by enabling thorough tracking of an item’s journey from production to storage. Any issues identified can be traced back to their source, allowing for targeted improvements.

6 – Warranty and Returns

Linking serial numbers to warranty information simplifies the process of verifying warranty coverage. This ensures customers receive the appropriate support and replacements, enhancing their satisfaction.

7 – Counterfeit Prevention

In warehousing, where counterfeit products can infiltrate the supply chain, serial numbers are a powerful tool to verify product authenticity. This prevents counterfeit items from entering the inventory and reaching customers.

8 – Optimized Space Utilization

Serial number tracking can aid in optimizing warehouse layout and space utilization. By understanding specific items’ demand and movement patterns, warehouses can allocate storage space more effectively.

9 – Auditing and Compliance

Essential for regulatory compliance and internal audits, the use of serial numbers helps provide a trail of each item’s history. This aids in guaranteeing compliance with regulatory standards and requirements.

Using serial number tracking in warehousing empowers businesses to uphold the highest accuracy, efficiency, and customer satisfaction standards.

READ MORE: Ensuring Efficient Picking and Packing in Warehouse Operations

How to Integrate Serial Numbers Into Warehouse Processes

Incorporating serial numbers into warehouse processes can revolutionize efficiency, accuracy, and traceability. Let’s explore how to seamlessly enhance three crucial aspects of operations: receiving, picking, and shipping.


As goods arrive, each item’s unique identifier is recorded, enabling swift and error-free entry into inventory. This not only expedites check-ins but also ensures precise tracking of product inflow.


Warehouse staff can swiftly identify and retrieve specific items by scanning their serial numbers. This targeted approach minimizes errors, ensuring accurate order fulfillment and enhancing customer satisfaction.


By associating serial numbers with outgoing items, warehouses can verify shipment accuracy before products leave the facility. This practice minimizes shipping errors and customer disputes, ensuring a seamless logistics process.

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What is the importance of leveraging technology with serial numbers?

Incorporating technology into serial number management enhances efficiency, accuracy, and data utilization. Discover how advanced tools like barcode scanning and Warehouse Management Systems (WMS) amplify the impact of traceability within warehouse operations.

Barcode Scanning

Barcode scanning revolutionizes serial number utilization. By marrying unique barcodes with serial numbers, warehouse personnel can swiftly identify and track items throughout various processes. This accelerates tasks like receiving, picking, and inventory management, ultimately enhancing operational speed and precision.

Warehouse Management Systems (WMS)

Warehouse Management Systems help unlock the full potential of serial numbers. These platforms harness serial number data to provide real-time insights into inventory levels, location tracking, and order fulfillment. WMS platforms enhance decision-making by enabling accurate data-driven choices, ultimately enhancing overall warehouse performance.

Future Possibilities for Serial Numbers and Technology

As technology evolves, emerging innovations hold even more potential to leverage serial number tracking as a fundamental process in warehousing. Mobile applications, data analytics, and cloud-based solutions, such as Shipedge WMS, could further elevate the impact of serial numbers on warehouse management processes.

By embracing technology-driven solutions, businesses can maximize the benefits of serial number integration, leading to enhanced operational efficiency, accuracy, and customer satisfaction within their warehouse operations.

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How to Enhance Fulfillment Through Serial Numbers

Strategic integration of serial numbers can revolutionize fulfillment processes, optimizing accuracy, efficiency, and customer satisfaction.

1 – Precision in Fulfillment

Serial numbers serve as the bedrock of accurate completion. By assigning unique identifiers to products, warehouses can ensure meticulous order accuracy. Incorporating serial numbers minimizes errors and discrepancies, fostering customer trust and loyalty.

2 – Streamlining Returns Management

Serial numbers simplify returns management. Each product’s distinct serial number enables swift identification and tracking, expediting the return and replacement process. This not only enhances customer satisfaction but also streamlines internal operations.

3 – Automation for Effortless Fulfillment

Pairing serial numbers with automation elevates fulfillment efficiency. Automated systems seamlessly match serial numbers with orders, reducing manual intervention and speeding up the process. This leads to quicker order processing and reduced operational costs. Through the strategic utilization of serial numbers, fulfillment processes become a seamless operation, ensuring accurate deliveries, swift issue resolution, and overall operational excellence.

4 – The Crucial Role of Serial Numbers in Fulfillment

In fulfillment, serial numbers are pivotal in elevating various aspects of the process, contributing to enhanced customer experiences and operational efficiency. Let’s delve into the multifaceted impact of serial numbers in ensuring order accuracy, streamlining returns management, and more.

5 – Order Accuracy

Serial numbers bring meticulous precision to order fulfillment. By uniquely identifying each item, serial numbers enable warehouses to ensure that the right products are selected and packed for each order. This reduces the likelihood of errors, ensuring customers receive precisely what they expect and fostering trust and satisfaction.

6 – Efficient Returns Management

Serial numbers simplify returns management, transforming a complex process into a seamless operation. Products can be accurately tracked, identified, and processed with distinct serial numbers during returns. This accelerates issue resolution, expedites replacement, and enhances overall customer satisfaction.

7 – Enhanced Traceability and Transparency

From warehouse to customer, the entire lifecycle of each item can be monitored, ensuring transparency in tracking its movement and status. This level of visibility improves accountability and facilitates quick resolution of any discrepancies.

8 – Improved Quality Control and Compliance

Serial numbers contribute to robust quality control (QC) practices. By attaching serial numbers, warehouses can trace the origins of products, monitor their quality, and address any potential defects swiftly. This not only ensures consistent product quality but also aids in meeting industry regulations and standards.

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What are the advantages of serial numbers for third-party logistics and e-commerce?

Serial numbers offer distinctive advantages to third-party logistics (3PLs) and e-commerce businesses, transforming operations, customer experiences, and regulatory compliance. Let’s explore how serial numbers enhance accuracy, trust, and efficiency in these realms.

Empowering 3PLs

Serial numbers prove invaluable for Third-Party Logistics providers, offering enhanced accuracy and improved client relations. By implementing serial numbers, 3PLs can ensure precise tracking of products, reducing errors during storage, handling, and distribution. This accuracy fosters client trust, positioning 3PLs as reliable partners for seamless supply chain management.

Serial Numbers in e-commerce

For e-commerce businesses, serial numbers are the key to building customer trust, efficient warranty management, and complying with industry regulations. Serial numbers enable accurate product tracking, ensuring customers receive authentic products. Additionally, linking serial numbers to warranty information streamlines customer support and facilitates prompt issue resolution. Moreover, serial numbers ensure adherence to critical FDA compliance standards for industries like food or drug products.

Serial numbers empower 3PLs and e-commerce businesses by enhancing operational accuracy, customer satisfaction, and regulatory adherence. Their advantages pave the way for more:

Efficient supply chains, improved relationships, and heightened consumer trust in the rapidly evolving landscape of logistics and online commerce.

Building Customer Trust Through Serialization

Serial numbers serve as a hallmark of authenticity in e-commerce. By attaching unique identifiers to products, e-commerce businesses can assure customers they receive genuine items. This fosters trust and confidence in online purchases, bolstering customer satisfaction and repeat business.

Efficient Warranty Management with Serials

Linking serial numbers to warranty information streamlines customer support and warranty management. When customers need assistance, their product’s serial number can quickly provide details about warranty coverage. This expedites issue resolution, enhances customer experiences, and fosters loyalty.

Ensuring Compliance in Regulated Industries

For e-commerce businesses dealing with regulated industries, such as food or drug products, serial numbers play a crucial role in adhering to industry standards. Serial numbers provide a traceable record of product origin and history, ensuring compliance with regulations such as FDA requirements. This not only demonstrates a commitment to safety but also avoids costly penalties.

The serial’s role in building trust, efficient warranty management, and regulatory compliance positions e-commerce businesses for success in a competitive and dynamic online marketplace.

How Shipedge’s WMS Helps Improve Serial Number Tracking

Throughout this article, we’ve explored the critical role that serial numbers play in enhancing warehouse operations, fulfillment processes, and e-commerce endeavors. Implementing serial numbers brings many benefits that are pivotal for modern businesses seeking to excel in accuracy, customer satisfaction, and regulatory compliance.

Serial numbers are not just identifiers. They are gateways to precision and trust. By incorporating serial numbers into warehouse management, businesses can experience the following advantages:

  • Enhanced Inventory Control: By providing a granular view of each item’s movement, enabling precise tracking and minimizing discrepancies.
  • Streamlined Fulfillment: Simplify processes like picking and packing, ensuring accurate order fulfillment and minimizing errors.
  • Efficient Returns Management: Expedite returns by enabling swift identification and processing of returned items, enhancing customer satisfaction.
  • Quality Control and Compliance: Enable detailed product history tracking, contributing to better quality control and adherence to industry regulations.
  • Customer Trust and Satisfaction: Instill trust by guaranteeing the authenticity of products and facilitating efficient warranty management.

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As you navigate the intricate landscape of warehousing and fulfillment, consider the revolutionary capabilities of Shipedge WMS. With Shipedge’s advanced features, including the serial number tracking feature, your warehouse can achieve unparalleled levels of efficiency, accuracy, and customer satisfaction.

Catalyze your operational excellence with Shipedge’s serial number tracking capabilities. They empower manufacturers, 3PLs, e-commerce businesses, and warehouses to optimize processes, ensure product quality, and foster customer trust. Position your business at the forefront of industry advancements by embracing Shipedge’s technology-driven solutions.

In conclusion, the journey toward operational excellence begins with the strategic integration of serial numbers powered by Shipedge’s innovative WMS platform. Elevate your warehouse performance, customer experiences, and promote your business with Shipedge.

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