The Necessity of a Robust 3PL Order Management System

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3PL order management solutions are necessary when considering multichannel and larger operations. Learn more how Shipedge's OMS can help.
Written by Amanda
May 17, 2023
5 min read


3PL order management solutions are necessary when considering multichannel and larger operations. Learn more how Shipedge's OMS can help.
Written by Amanda
May 17, 2023
5 min read

Navigating the multifaceted landscape of logistics, third-party logistics providers (3PLs) are well aware of the significant role a robust order management system plays. By managing order processing, warehousing, and distribution, 3PLs hold a pivotal role in the supply chain. Particularly for 3PLs, an effective order management system – a cornerstone of 3PL order management – can greatly enhance their ability to meet the ever-changing demands of their clients and adapt to the dynamic eCommerce industry.

3PL order management is the backbone of these operations, acting as the nexus that orchestrates numerous processes, from receiving an order to its delivery. This system connects multiple touchpoints in the supply chain, ensuring seamless transitions from one stage to another. It effectively handles the complexities of multichannel selling, inventory management, order processing, and logistics, providing an integrated solution that aligns with the sophisticated retail strategies of today.

Recognizing the challenges 3PLs face, Shipedge offers a robust order management system specifically designed for 3PLs. This system equips 3PLs with the tools they need to streamline operations, improve efficiency, and provide high-quality service to their clients. In this article, we will delve into how 3PLs can leverage such a system for their benefit, examining its features, advantages, and the value it adds to 3PL operations.

The Evolving Role of 3PLs

The role of 3PLs has evolved significantly in the era of eCommerce. As more businesses shift their operations online, the demand for 3PL services has skyrocketed. 3PLs are now expected to handle more than just warehousing and transportation. They are responsible for managing inventory across multiple locations, processing and fulfilling orders promptly, and ensuring customer satisfaction. This has placed an unprecedented amount of pressure on 3PLs, making 3PL order management an area of paramount importance.

An efficient 3PL order management system is crucial for managing these complex tasks. It not only simplifies the process of order fulfillment but also ensures accuracy and efficiency, vital in the fast-paced world of eCommerce where the margin for error is minimal.

The Importance of a Robust 3PL Order Management System

A robust order management system is an essential tool for 3PLs. It helps them handle the complexities of 3PL order management, from order receipt to delivery. With the right system, 3PLs can streamline their operations, reduce errors, and enhance their service offering.

Here are some ways a comprehensive order management system can benefit 3PLs:

  • Efficiency and Accuracy: An advanced order management system can automate several processes in the order fulfillment cycle. This reduces manual intervention, minimizes errors, and increases efficiency.
  • Inventory Visibility: A significant part of 3PL order management involves managing inventory across multiple locations. An effective order management system offers real-time inventory visibility, making it easier for 3PLs to manage client expectations.
  • Seamless Integration: A good order management system can easily integrate with other systems like the warehouse management system and all of the client’s eCommerce selling channels. This seamless integration allows for smooth data flow, improving the accuracy and speed of order processing.
  • Scalability: eCommerce is a dynamic industry, and businesses often experience sudden spikes in order volume. An effective order management system is scalable, allowing 3PLs to handle increased order volumes efficiently without impacting service quality.

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The Power of Multichannel Order Management

In the modern eCommerce landscape, businesses are selling across multiple channels – from their own websites to large online marketplaces like Amazon or Walmart. This multichannel approach expands their reach, but it also adds complexity to the order fulfillment process.

This is where the power of multichannel order management comes into play. A system like Shipedge that offers multichannel order management capabilities simplifies this complexity. It allows 3PLs to manage orders from all sales channels in one place. This means no more switching between different platforms to manage orders, saving time and reducing the chance of errors.

Shipedge’s order management system also updates inventory levels in real-time across all sales channels. This prevents overselling and underselling, enhancing customer satisfaction and reducing the chances of costly returns.

Discover how our WMS can improve your business

The Value of Integrated 3PL Warehouse Management

An effective 3PL order management system needs to work seamlessly with a warehouse management system (WMS). The two systems need to communicate effectively to ensure accurate and timely order fulfillment.

Shipedge’s solution excels in this regard. It offers an integrated WMS that works hand-in-hand with its order management system. The integrated solution automates various warehouse operations, from order picking and packing to shipping and returns. This results in faster order turnaround times and increased customer satisfaction.

The integrated solution also provides real-time visibility into warehouse operations. 3PLs can track the status of every order in real time, from the moment it is received to when it is shipped. This visibility is crucial for maintaining high service levels and for providing the transparency that clients demand.

READ MORE: The Role of Warehouse Automation in Reducing Operational Costs

The Role of 3PLs in eCommerce

eCommerce businesses often rely heavily on 3PLs for their success. A capable 3PL can be the difference between a satisfied customer and a lost sale. This is why it’s crucial for 3PLs to invest in robust order management systems.

Shipedge’s order management system provides 3PLs with the tools they need to excel in the eCommerce ecosystem. It simplifies 3PL order management, enhances efficiency, and helps 3PLs deliver the high level of service that eCommerce businesses require.

In the end, a robust order management system like Shipedge’s is an investment in the future of 3PLs. It equips them with the capabilities they need to meet the evolving demands of the eCommerce industry and thrive in a competitive landscape.

READ MORE: How 3PLs Find Warehouse Customers

Shipedge: Enhancing Order Management

Shipedge offers a comprehensive order management system designed with 3PLs in mind. It provides a unified platform to streamline 3PL order management, offering a range of features and capabilities that cater to the specific needs of 3PLs.

Shipedge’s order management system integrates seamlessly with multiple sales channels, allowing 3PLs to manage all orders from a single platform. It offers real-time inventory visibility across multiple warehouses, ensuring efficient inventory management. The system also automates several processes, reducing manual intervention and improving accuracy.

The system is scalable, allowing 3PLs to efficiently manage sudden increases in order volumes. It also provides robust reporting and analytics, offering valuable insights that can help 3PLs make informed decisions.

In addition to these, Shipedge offers a range of other features that make 3PL order management more efficient. These include return management, batch order processing, and integrated shipping solutions.

In conclusion, a robust order management system is crucial for 3PLs to manage their operations effectively. It not only simplifies the process of order fulfillment but also brings in a host of benefits that can enhance the overall service offering of 3PLs.

However, not all order management systems are created equal. It’s important for 3PLs to choose a solution that is designed with their specific needs in mind. Shipedge’s order management system, with its range of advanced features, is a powerful tool that can support 3PLs in their order management tasks.

Want to learn more about how Shipedge can help 3PLs? Contact one of our solutions engineers below.

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