The advent of online shopping has created new challenges for brands and
retailers alike. With customers buying products from many channels, the
challenge of order fulfillment has increased. But with the right strategy,
brands and retailers can manage omnichannel order fulfillment with ease.
omnichannel order management core concepts
Manage your entire Omnichannel
Process from a centrilized
platform.
Channel Integration
Order Management
Inventory Availability
Protect your customer
experience by ensuring you have accurate stock levels for sale online by integrating your warehouses (WMS), 3PLs, or other inventory locations.
Order Routing
Reduce logistics costs by
routing orders based on proximity to the customer and
inventory availability at
connected inventory locations.
What is included in an
Omnichannel
fulfillment strategy?
Omnichannel order fulfillment strategy takes into
account all of the channels your business uses to
sell to customers. If not properly implemented, this
strategy can lead to confusion, inefficiency, and
frustration.
Omnichannel order fulfillment is the process of
fulfilling an order across multiple channels. This can
include a physical store, an e-commerce store, a
mobile app, or a call center.
While this may seem like a straightforward process,
it can be complicated. In order to be successful,
these channels must work together and act
cohesively as a part of a broader central strategy.
Channel Connectivity &
Integration
Centrilized Order
Management
Flexible Fulfillment
Network
Catalog Management &
SKU translation
Global Logistics Partners
on Demand
Data Connectivity with
other software
Send Supplier Stock to
Warehouses
Measure Channel Health
With Reporting
simplify and centralize inventory management
Inventory management and reporting across inventory locations plays an important role in the omnichannel commerce process. The more accurately you can measure sellable inventory and manage it across facilities the better your customer experience will be. You can quickly deploy our WMS across facilities and deploy a network in weeks.
Optimize omnichannel fulfillment operations
Integrating your channels is the best way to ensure you have the ability to manage orders from a centralized place. We can help you automate repetitive order management tasks and give you helpful insights to increase revenue. Easily conquer long tail eCommerce requirements and consolidate your commerce software stack.
Improve Shipping speed & accuracy
It is more important than ever to offer fast shipping options to drive positive customer experience and drive repeat business. We also help your drive down the overall cost of shipping. Leverage our intelligent rate shopping features, cartonization, and discounted rate programs to stay competitive in today’s customer-centric commerce world.
How can brands and retailers
manage commerce in the age of
omnichannel order fulfillment?
Omnichannel order fulfillment is becoming more and more ubiquitous as more
and more customers interact with brands and retailers solely through digital
channels. It is important for retailers to manage their order fulfillment process
to make sure that customers are receiving the product they ordered in the way they expect.
Our comprehensive commerce operations platform can offer many advantages and reduce tech stack
creep by offering a one stop shop for all of your omnichannel order fulfillment needs.
Book a Free Consultation
with a Solutions Engineer
Check our open calendar after you hit submit to
find a time that works for your team.
Every organization is different, so a solutions engineer
will work with you to identify your biggest challenges
and the best possible solutions to overcome those challenges.
